Shipping Policy
Last Updated: 2025
Thank you for shopping at LUTSTUD.
This Shipping Policy explains how and when your order will be delivered depending on the product type.
- Order Processing Time
Personalized / Customized / POD Products
These items are created only after an order is placed.
Processing time: 2–4 business days
Non-Custom Physical Products
Processing time: 1–3 business days
Digital Products
Delivered instantly via email & account dashboard.
- Delivery Time
India
Metro Cities: 3–6 business days
Other Locations: 4–9 business days
International
Standard: 7–21 business days
(Actual times may vary due to courier service, festivals, or location.)
- Shipping Charges
Shipping charges may vary depending on:
Product type
Weight
Delivery location
Ongoing offers
Free shipping may be offered on selected orders.
- Order Tracking
Once shipped, you will receive:
Tracking ID
Courier partner name
Tracking link via Email/SMS
You may track your package anytime.
- Wrong Address Disclaimer
If the shipping address provided is incorrect or incomplete:
LUTSTUD is not responsible for delays or lost orders.
Customer must provide correct address details.
- Missed Delivery
If a delivery attempt is missed:
Courier may try again
Or the package may be returned to us
Extra charges may apply for re-delivery.
- Delays
We are not responsible for:
Weather delays
Strike or festival delays
Customs delays
Courier staff delays
But we always support you and help resolve courier issues.
- Damaged / Lost Packages
If your order arrives damaged:
Send photos/videos within 48 hours
We will investigate and provide a replacement (based on product type)
- Contact
For shipping-related questions:
📩 support@lutstud.com